_____ is a record of all purchases a retailer made last year, discounts granted by the vendors, transportation charges paid, the original markup, markdowns, and the season-ending gross margin on a vendor's merchandise.
a. Vendor's financial history
b. Vendor profitability analysis statement
c. Vendor's blue book
d. Vendor report
e. Confidential vendor analysis
Question 2
Loyal customers are more price conscious and more prone to shop other retailers selling the same merchandise mix.
Indicate whether the statement is true or false
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