Connection delays of as little as one-tenth of a second are ...

[amal]

Connection delays of as little as one-tenth of a second are considered by users to be a delay and can hurt a web site's usability impression.
 
 Indicate whether the statement is true or false

Question 2

Design rules for a good video game are much the same as design rules for an effective online customer support system.
 
 Indicate whether the statement is true or false

[Anton]

Answer to Question 1

True

Answer to Question 2

False

[amal]

Thanks for the timely response, appreciate it

[bimper21]

TYSM