A performance-based logistics system seeks to drive the logistics ...

[nevelica]

A performance-based logistics system seeks to drive the logistics service provider's performance by clearly delineating the buyer's preferred outcomes, not by transaction, but in terms of provider value-added and overall systems costs.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

In an attempt to penetrate the market in mainland China, General Motors (GM) intends for its dealers to be the best in the world by employing which of the following tactics at GM dealerships in China?
 a. Customers are greeted by attendants in elegantly designed showroom entrances.
  b. Customers may be offered cigars.
  c. Customers may be treated to Napa Valle wines at a black-marble bar.
  d. Luxurious VIP rooms are available to customers.
  e. All of the above.

[sokh]

Answer to Question 1

True

Answer to Question 2

E

[nevelica]

Thanks for the timely response, appreciate it

[cici]

Gracias!