Author Question: Inbound logistics may also include the shipment of repairable items back to maintenance facilities ... (Read 111 times)

awywial

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Inbound logistics may also include the shipment of repairable items back to maintenance facilities for refurbishment and return to usable or salable condition.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

It is the __________ of services that makes them more difficult to differentiate from each other than products.
 a. high cost
  b. uniformity
  c. inseparability
  d. intangibility
  e. standardization



Ksh22

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Answer to Question 1

False

Answer to Question 2

D



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