Author Question: Which of the following is not a type of geographical area for which census data are available? a. ... (Read 58 times)

FButt · **on:** Jun 29, 2018

Which of the following is not a type of geographical area for which census data are available?
a. MSAs
b. PMSAs
c. MRCs
d. PIPs
e. CBDs

Question 2

Culture plays an important role in services. Which statement regarding medical services is inaccurate?
a. Japanese consumers expect special treatment in a medical environment.
b. Medicine is perceived as a public good in Japan.
c. Japanese patients expect doctors to be rude.
d. U.S. consumers prefer a greater degree of service personalization.

xiaomengxian · **Reply #1 on:** Jun 29, 2018

Answer to Question 1

D

Answer to Question 2

A
Japanese consumers do not expect special treatment in a medical environment because medicine is perceived as a public good and it would be unfair to expect special attention. Japanese patients hold doctors in such a high regard that they expect the doctors to be rude to them and accept this behavior. In contrast, U.S. consumers prefer a greater degree of service personalization.