Which of the following is not a type of geographical area for ...

[FButt]

Which of the following is not a type of geographical area for which census data are available?
 a. MSAs
  b. PMSAs
  c. MRCs
  d. PIPs
  e. CBDs

Question 2

Culture plays an important role in services. Which statement regarding medical services is inaccurate?
 a. Japanese consumers expect special treatment in a medical environment.
  b. Medicine is perceived as a public good in Japan.
  c. Japanese patients expect doctors to be rude.
  d. U.S. consumers prefer a greater degree of service personalization.

[xiaomengxian]

Answer to Question 1

D

Answer to Question 2

A
Japanese consumers do not expect special treatment in a medical environment because medicine is perceived as a public good and it would be unfair to expect special attention. Japanese patients hold doctors in such a high regard that they expect the doctors to be rude to them and accept this behavior. In contrast, U.S. consumers prefer a greater degree of service personalization.

[FButt]

Thanks for the timely response, appreciate it

[ryhom]

Wow, this really help