Author Question: There is a minimal gap between real leadership and what we traditionally think of as management or ... (Read 54 times)

KWilfred · **on:** Jun 29, 2018

There is a minimal gap between real leadership and what we traditionally think of as management or supervision.
a. True
b. False
Indicate whether the statement is true or false

Question 2

One of the side benefits for international marketers that have been able to globalize is that customer service is:
a. concentrated rather than being in all country markets.
b. not required because customers do not need service.
c. government control of customer service requirements.
d. subsidized by customer service activities in the U.S.