__________ cannot be touched; examples include integrity, ...

[charchew]

__________ cannot be touched; examples include integrity, confidence, and literacy.
 
  a. Tangible resources
  b. Intangible resources
  c. Societal resources
  d. Familial resources

Question 2

Roughly speaking, peak-load pricing makes users at peak times pay for capacity while users at off-peak times pay only for operating cost.
 
  Indicate whether the statement is true or false

[mcomstock09]

Answer to Question 1

B

Answer to Question 2

T This statement is roughly true. But as Section 11.1 shows, it does not hold in all cases. Sometimes peak and off-peak prices must be set so users share capacity cost and capacity is fully used at all times.

[charchew]

Excellent

[vickybb89]

Thanks for the timely response, appreciate it