Author Question: A conflict resolution strategy that involves a neutral third party who helps both sides reach a ... (Read 95 times)

PhilipSeeMore

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A conflict resolution strategy that involves a neutral third party who helps both sides reach a mutually agreeable solution is known as:
 
  a. arbitration
 b. mediation
 c. compromising
 d. cooperative problem solving

Question 2

In negotiation, a BATNA will affect a person's:
 
  a. least acceptable result
 b. maximum supportable position
 c. negotiation style
 d. attempts at individual dominance



braelync

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Answer to Question 1

b

Answer to Question 2

a



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