A good example of a ______ interview question is If a customer started yelling at you, how would you handle the situation?
a. skill level determining
b. past focused
c. future focused
d. clarifying
Question 2
Suppose that an angry customer started yelling at you in front of other customers. What would you do? This type of interview question is an example of a:
a. disqualifier
b. clarifier
c. future-focused (situational) question
d. past-focused question