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Author Question: Which product attribute is defined as one whose lack of functionality decreases satisfaction and ... (Read 42 times)

Pea0909berry

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on: Jul 6, 2018
Which product attribute is defined as one whose lack of functionality decreases satisfaction and presence of functionality increases satisfaction?
 
  a. must haves
  b. delighters
  c. linear satisfiers
  d. indifferents

Question 2

Which decision-making tool breaks a problem down into a series of different criteria and choices?
 
  a. analytic hierarchy process
  b. net present value
  c. internal rate of return
  d. checklist


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ju

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Reply #1 on: Jul 6, 2018
Answer to Question 1

d

Answer to Question 2

a


Pea0909berry

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Reply 2 on: Jul 6, 2018
Thanks for the timely response, appreciate it

vickybb89

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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