Author Question: Capabilities are skills and abilities used to provide the products that generate value. Indicate ... (Read 19 times)

KWilfred · **on:** Jul 6, 2018

Capabilities are skills and abilities used to provide the products that generate value.

Indicate whether the statement is true or false

Question 2

If you did not feel that the relationship between product features and the satisfaction of customer needs was linear, you would want to use which of the following methods?

a. Kano method
b. conjoint analysis
c. factorial analysis
d. all of the above could be used