Author Question: According to the textbook, trade secret disputes arise most frequently when ________. A) one firm ... (Read 51 times)

panfilo · **on:** Jul 6, 2018

According to the textbook, trade secret disputes arise most frequently when ________.

A) one firm alleges that it can legally use another firm's trade secrets because they were voluntarily disclosed
B) an employee leaves a firm to join a competitor and is accused of taking confidential information with him or her
C) one firm claims that another firm outright stole its trade secrets
D) one firms claims that what another firm is claiming as a trade secret is common knowledge
E) one firm claims that it obtained another firm's trade secrets through legal means

Question 2

What should you do when a customer raises objections during a sales call?

A) Acknowledge objections as they arise and respond to them.
B) Ignore them; the customer will forget about them by the time the call is over.
C) Shorten the sales call; don't waste time on a customer who has objections to your product or service.
D) Pretend that you didn't hear the customer.
E) Convince the customer they are wrong.

IAPPLET · **Reply #1 on:** Jul 6, 2018

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