Answer to Question 1
Answer: D
Explanation: Without evaluating the decision, the problem solver is not able to assess whether the problem was actually solved or the situation was actually improved. Evaluating the effectiveness of the decision also allows the decision maker to determine whether the correct problem was identified in the first place. All of the other answer choices identify steps that come earlier in the decision-making process.
Answer to Question 2
Answer: C
Explanation: In deciding on a new system, Sondra selected an alternative. Prior to that, she first identified the problem and after identifying criteria, weighting the criteria, and developing alternatives, she analyzed those alternatives. Note that selecting an alternative is not the correct response, because in ordering the new system Sondra was going beyond merely selecting an alternative and actually implementing the selected alternative, making implementing the alternative the correct response.
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