When Joe checks the amount of output units that the team has ...

[tth]

When Joe checks the amount of output units that the team has completed and the number of units that have been rejected, he is performing which management process?
 
  A) controlling
  B) leading
  C) planning
  D) organizing

Question 2

Technical skills might include ________.
 
  A) excellent verbal skills
  B) proficiency in computer programming
  C) exceptional writing ability
  D) decision-making ability

[nyrave]

Answer to Question 1

Answer: A
Explanation: Controlling involves monitoring ongoing tasks and evaluating them to see if they are proceeding as planned. Since Joe is both monitoring and evaluating, the function he is performing is controlling. Leading, planning, and organizing do not have an explicit monitoring component, so controlling is the only function that fits here.

Answer to Question 2

Answer: B
Explanation: Technical skills typically involve the mastery of some kind of specialized technology or technique that is helpful for a job. Verbal skills and writing ability are too general to qualify as technical. Decision-making ability does not involve a special technology or technique. Computer programming, though more common today than it was in previous decades, best qualifies as a technical skill.

[tth]

Thanks for the timely response, appreciate it

[Missbam101]

Wow, this really help