Personal rumors are those that concern the organization and ...

[debasdf]

Personal rumors are those that concern the organization and usually influence employee
  productivity.
 
  Indicate whether the statement is true or false

Question 2

Leaders who use symbols effectively will use them for what?
 
  A) To hide the meaning of the vision of change so competitors will not learn the strategy and plan for change
  B) To signal the end of the old way of doing things and the beginning of a new way of doing things
  C) To create a new language system so that only those that know the language can participate in the change
  D) To articulate a difficult concept

[cassie_ragen]

Answer to Question 1

FALSE

Answer to Question 2

Answer: B
Explanation: A) Incorrect. Effective use of symbols is geared toward helping those in the organization better understand and accept the transformation, not about obscuring strategies and plans from rivals.
B) Correct. Effective use of symbols is geared toward helping those in the organization better understand and accept the transformation.
C) Incorrect. Symbols and new language are both ways in which to create readiness for change, not about excluding others through the use of language. Additionally, the new language is not intended to obscure information, but to foster positive attitudes and a forward-looking mindset.
D) Incorrect. Symbols are not about dumbing down difficult concepts, but about powerfully communicating the message and vision of change.