Which of the following is an example of a shortcut used in ...

[notis]

Which of the following is an example of a shortcut used in judging others?
 
  A) hindsight bias
  B) confirmation bias
  C) stereotyping
  D) randomness error
  E) availability bias

Question 2

Which response is demonstrated by Joe when he speaks up to support his company's actions even when the local newspaper is criticizing them?
 
  A) exit
  B) voice
  C) loyalty
  D) neglect
  E) performance

[bitingbit]

Answer to Question 1

C
Explanation: C) When we judge someone on the basis of our perception of the group to which he or she belongs, we are using the shortcut called stereotyping. Hindsight bias, confirmation bias, availability bias, and randomness error are types of biases that affect decision making.

Answer to Question 2

C
Explanation: C) The loyalty response means passively but optimistically waiting for conditions to improve. The exit response directs behavior toward leaving the organization, including looking for a new position as well as resigning. The voice response includes actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and undertaking some forms of union activity. The neglect response passively allows conditions to worsen and includes chronic absenteeism or lateness, reduced effort, and increased error rate. Performance is not a reaction to dissatisfaction on the job.