The performance variables productivity, absenteeism, and turnover ...

[ssal]

The performance variables productivity, absenteeism, and turnover are generally considered a part of the ________ behaviors in the exitvoiceloyaltyneg lect framework.
 
  A) voice and neglect
  B) neglect and loyalty
  C) exit and voice
  D) loyalty and exit
  E) exit and neglect

Question 2

We don't evaluate a person in isolation. Our reaction to a person is influenced by other persons we have recently encountered. This is known as the ________.
 
  A) halo effect
  B) contrast effect
  C) confirmation bias
  D) framing effect
  E) impact bias

[Rilsmarie951]

Answer to Question 1

E
Explanation: E) In the exitvoiceloyaltyneg lect framework, the exit response directs behavior toward leaving the organization, including looking for a new position as well as resigning. The neglect response passively allows conditions to worsen and includes chronic absenteeism or lateness, reduced effort, and increased error rate. Exit and neglect behaviors encompass our performance variablesproductivi ty, absenteeism, and turnover.

Answer to Question 2

B
Explanation: B) Contrast effect is the evaluation of a person's characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics.