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Author Question: It was Marisol's first day at work. At first she was very nervous, but when she was introduced to ... (Read 226 times)

genevieve1028

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It was Marisol's first day at work. At first she was very nervous, but when she was introduced to her cubicle neighbor, Hanna, she was reassured by Hanna's soothing smile.
 
  Marisol thought that a person with such a beautiful smile could not be bad, and that she would enjoy having her in such close proximity. Which of the following concepts best describes this example?
  A) contrast effect
  B) fundamental attribution error
  C) halo effect
  D) selective perception
  E) self-serving bias

Question 2

If an employee expresses organizationally desired emotions during interpersonal transactions, the employee is performing emotional labor.
 
  Indicate whether the statement is true or false


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samiel-sayed

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genevieve1028

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Reply 2 on: Jul 6, 2018
Excellent


kilada

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Reply 3 on: Yesterday
Wow, this really help

 

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