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Author Question: Erin works at a software company, in charge of the help desk. After being yelled at by a customer ... (Read 69 times)

FButt

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on: Jul 6, 2018
Erin works at a software company, in charge of the help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down.
 
  What makes her anger an emotion, rather than a mood?
  A) It is a simple, unambiguous feeling.
  B) Her response is prolonged.
  C) It has a contextual stimulus.
  D) Her response is not accompanied by facial expressions.
  E) It is cognitive in nature.

Question 2

United States federal law does not allow any exceptions to allow employers to discriminate against employees based on their religion.
 
  Indicate whether the statement is true or false
Essentials of Organizational Behavior ¦ Robins, Judge ¦ 14th Edition
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heyhey123

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Reply #1 on: Jul 6, 2018
Answer to Question 1

C
Explanation: C) Erin's feelings are brought on by being yelled at, which is a contextual stimulus. Her response is short, rather than prolonged. These are both characteristics of emotion.

Answer to Question 2

FALSE
Explanation: United States federal law prohibits employers from discriminating against employers based on their religion, with very few exceptions.


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FButt

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Reply #2 on: Jul 6, 2018
Correct answers!


heyhey123

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Reply #3 on: Jul 6, 2018
Great! Please up vote :D


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