Your boss asks, I've talked to others in your group and they have ...

[jman1234]

Your boss asks, I've talked to others in your group and they have agreed to work this weekend. Can I count on you? To offset this influence, what should you say?
 
  A) Normally, I could, but I have a meeting with our client this weekend to assess the problems we have with shipping. If you give me more warning next time, maybe I can help out. Maybe you should hire a temp this time.
  B) Why can't you do it?
  C) I understand the problem. However, I also have a meeting scheduled with our major client to discuss some problems they had with our last shipment. Do you suppose we could employ a temp or should I cancel my meeting?
  D) I can't do it. Get someone else.

Question 2

Which of the following influence strategies are the most egalitarian in nature?
 
  A) Retribution
  B) Reciprocity
  C) Reason
  D) Relevance

[kjo;oj]

Answer to Question 1

Answer: C
Explanation: A) Incorrect. Your boss is using a retribution approach based on intimidation and peer pressure. This response does not use one of the three strategies for neutralizing retribution, which are (1) use countervailing power to shift dependence to interdependence. This lessens the perceived inequality in power. (2) Confront the exploiting individual directly. (3) Actively resist.
B) Incorrect. Your boss is using a retribution approach based on intimidation and peer pressure. This response does not use one of the three strategies for neutralizing retribution, which are (1) use countervailing power to shift dependence to interdependence. This lessens the perceived inequality in power. (2) Confront the exploiting individual directly. (3) Actively resist.
C) Correct. This approach effectively shows the boss that there would be negative effects to him if you complied (interdependence).
D) Incorrect. Your boss is using a retribution approach based on intimidation and peer pressure. This response does not use one of the three strategies for neutralizing retribution, which are (1) use countervailing power to shift dependence to interdependence. This lessens the perceived inequality in power. (2) Confront the exploiting individual directly. (3) Actively resist.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Retribution attempts reflect a perceived imbalance in power on the part of the influencer. This is the least egalitarian of the three strategies.
B) Incorrect. Reciprocity places a sense of obligation on the target of the influence, and reduces their sense of discretion. Although Reciprocity is more egalitarian than retribution (because it recognizes exchange norms between people), it is easily misused to manipulate another party.
C) Correct. Reason is the most egalitarian influence strategy because it treats other as rational decision-makers.
D) Incorrect. Relevance is not one of the three influence strategies. Rather it is a basis of positional power.

[jman1234]

TYSM

[nguyenhoanhat]

Gracias!