You are channel surfing while watching TV, and you come across a ...

[londonang]

You are channel surfing while watching TV, and you come across a rather rotund individual sitting by himself talking politics in a rather rushed manner.
 
  In the few minutes you watch, you notice that he has an answer for everything, that his answer is always right, and that he appears to reduce complex issues to very simplistic definitions. You think to yourself, I'm glad no one listens to this person. The TV person is practicing which form of communication?
  A) Indifference
  B) Superiority-oriented
  C) Rigidity
  D) Imperviousness
  E) None of the answer choices are correct.

Question 2

You notice that your manager frequently interrupts you; when you ask him a question, you have to repeat it two or three times before he acknowledges you. Your manager is practicing which form of communication?
 
  A) Superiority-oriented
  B) Rigidity
  C) Indifference
  D) None of the answer choices are correct.

[honnalora]

Answer to Question 1

Answer: C
Explanation: A) Incorrect. Indifference occurs when the speaker does not acknowledge the other person's existence or importance. This is an example of rigidity, which occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something.
B) Incorrect. Superiority-oriented communication is characterized by put-downs, the use of jargon, or boastfulness. This is an example of rigidity, which occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something.
C) Correct. This is an example of rigidity, which occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something.
D) Incorrect. Imperviousness occurs when the speaker does not acknowledge the feelings or opinions of the other person. This is an example of rigidity, which occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something.
E) Incorrect. This is an example of rigidity, which occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Superiority-oriented communication is characterized by put-downs, the use of jargon, or boastfulness. Your manager's frequent interruptions and failure to acknowledge you are examples of indifference, which occurs when the speaker does not acknowledge the other person's existence or importance.
B) Incorrect. Rigidity occurs when the communication is portrayed as absolute or unequivocal or when the speaker refuses to admit that he or she doesn't know something. Your manager's frequent interruptions and failure to acknowledge you are examples of indifference, which occurs when the speaker does not acknowledge the other person's existence or importance.
C) Correct. Your manager's frequent interruptions and failure to acknowledge you are examples of indifference, which occurs when the speaker does not acknowledge the other person's existence or importance.
D) Incorrect. Your manager's frequent interruptions and failure to acknowledge you are examples of indifference, which occurs when the speaker does not acknowledge the other person's existence or importance.