Author Question: You are a manager who would like to enhance the creative problem-solving abilities of your ... (Read 62 times)

jc611 · **on:** Jul 6, 2018

You are a manager who would like to enhance the creative problem-solving abilities of your employees. What should you do?

A) Increase their formal education
B) Improve their thinking skills
C) Improve their interpersonal skills
D) Improve their exposure to information

Question 2

Which is the most appropriate approach to creativity when incremental changes and tightening up processes are necessary?

A) Imagination
B) Improvement
C) Investment
D) Incubation

mfedorka · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

Answer: B
Explanation: A) Incorrect. Increased education and experience may actually decrease an individual's ability to think creatively. On the other hand, you can train your employees to overcome their mental and conceptual blocks to creative thinking.
B) Correct. You can train your employees to overcome their mental and conceptual blocks to creative thinking. It takes a lot of work and practice, but improvement is possible.
C) Incorrect. There is little or no correlation between good interpersonal skills and solid creative thinking skills. On the other hand, you can train your employees to overcome their mental and conceptual blocks to creative thinking.
D) Incorrect. Increased education and experience actually may decrease an individual's ability to think creatively. On the other hand, you can train your employees to overcome their mental and conceptual blocks to creative thinking.

Answer to Question 2

Answer: B
Explanation: A) Incorrect. Imagination is appropriate when you are looking for unique and revolutionary solutions. Incremental changes and process improvement are better suited to the improvement approach to creativity.
B) Correct. Improvement focuses on incremental improvements on existing ideas rather than breakthrough creative developments
C) Incorrect. Investment is appropriate when you are seeking to be a first mover or to gain an advantage over a competitor. Incremental changes and process improvement are better suited to the improvement approach to creativity.
D) Incorrect. Incubation is appropriate when you are seeking to capitalize on the resources and shared knowledge of the group. Incremental changes and process improvement are better suited to the improvement approach to creativity.