What is MBWA and how is it used in the organization? What will ...

[brutforce]

What is MBWA and how is it used in the organization?
 
  What will be an ideal response?

Question 2

Millie is frustrated with her assembly line job because she never gets to see a completed product. She would love to feel that she had finished something. According to the job redesign model, what Millie's job lacks is:
 
  A) skill variety
  B) task identity
  C) task significance
  D) autonomy

[qytan]

Answer to Question 1

MBWA is management by wandering around. It involves dropping in unannounced at a work site and engaging employees in spontaneous conversations. MBWA can improve the level of trust between employees and management by opening up new channels of communication.

Answer to Question 2

Answer: B
Explanation: A) Incorrect. Skill variety involves the opportunity to use multiple skills in performing work. This is not an issue that Millie is expressing concern about.
B) Correct. Task identity is the opportunity to complete a whole task. This is precisely Millie's concern.
C) Incorrect. Task significance is the opportunity to see the impact of the work being performed. This is not an issue that Millie is expressing concern about.
D) Incorrect. Autonomy is the opportunity to choose how and when the work will be done. This is not an issue that Millie is expressing concern about.