The basis of ________ is the understanding that all employees and ...

[PhilipSeeMore]

The basis of ________ is the understanding that all employees and organizational units should be working harmoniously to satisfy the customer.
 
  A) quality circles
  B) TQM
  C) MRP
  D) ORR

Question 2

Diversity may lead to a fragmented workforce with little cohesion and even a lack of commonality around organizational values and goals.
 
  Indicate whether the statement is true or false

[kaillie]

Answer to Question 1

B

Answer to Question 2

TRUE