Which type of resistance to change is most likely to occur when ...

[MGLQZ]

Which type of resistance to change is most likely to occur when previous changes were not well understood or resulted in negative consequences?
 
  A) Uncertainty
  B) Different goals
  C) Self-interest
  D) Lack of trust

Question 2

Molly is a marketing manager who is deciding how to allocate the financial resources among three different product launches over the next few years. Molly is making a(n)
 
  A) strategic decision.
  B) operational decision.
  C) tactical decision.
  D) opportunistic decision.

[iceage]

Answer to Question 1

D

Answer to Question 2

C