Which of the following studies suggested that the influence of the work group may be as significant as the influence of the supervisor?
A) McGregor's Theory X
B) Deming's TQM
C) Taylor's Midvale Steel studies
D) The Hawthorne studies
Question 2
Which of the following is true of the dark side of organizational culture?
A) A firmly entrenched set of cultural values may cause employees to resist any change.
B) A strong culture may cause new employees to feel like outsiders.
C) Organizational leaders must continually assess the nature of their culture to avoid problems.
D) all of the above
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