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Author Question: Lana was sitting somberly in her office. Her face had an angry expression and she had a tear in her ... (Read 174 times)

tth

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Lana was sitting somberly in her office. Her face had an angry expression and she had a tear in her eye. One of her co-workers asked her how she was doing.
 
  Lana responded, I am fine. Concerned, the co-worker asked, Are you sure? Lana again responded, Yes, there is nothing wrong, I am fine. Which emotional intelligence ability does Lana most likely need to develop?
  A) Ability to diagnose and recognize your own emotions
  B) Ability to control your emotions
  C) Ability to recognize and diagnose emotions displayed by others
  D) Ability to respond appropriately to others' emotional cues

Question 2

Which statement is accurate concerning the abilities listed in the author's definition of emotional intelligence and the list provided below?
 
  1. ability to diagnose and recognize emotions
   2. ability to control emotions
   3. ability to lead a team
   4. ability to manage with self-confidence
  A) All abilities above are included in the author's definition.
  B) Abilities 1 and 3 are included in the author's definition.
  C) Abilities 1 and 2 are included in the author's definition.
  D) Abilities 1 and 4 are included in the author's definition.
  E) None of the abilities are included in the author's definition.


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amanda_14

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tth

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Reply 2 on: Jul 6, 2018
Excellent


ricroger

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Reply 3 on: Yesterday
Wow, this really help

 

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