Control techniques can be quite different for different ...

[maychende]

Control techniques can be quite different for different countries. The differences are primarily in the ________.
 
  A) types of tasks that employees perform in various countries
  B) way employees respond to the controlling measures
  C) strategic orientation of each technique
  D) measurement and corrective action steps of the control process

Question 2

What do you think are the benefits of benchmarking? Provide examples of benchmarking practices.
 
  What will be an ideal response?

[ms_sulzle]

Answer to Question 1

Answer: D

Answer to Question 2

Answer: Benchmarking is the search for the best practices among competitors or noncompetitors that lead to their superior performance. Benchmarking should identify various benchmarks, which are the standards of excellence against which to measure and compare. It provides an insight into the best practices in the industry and helps managers evaluate organizational performance. For instance, the American Medical Association developed more than 100 standard measures of performance to improve medical care. Carlos Ghosn, CEO of Nissan, benchmarked Walmart operations in purchasing, transportation, and logistics. Benchmarking allows organizations to learn from others. Student examples may vary for this question.