The top managers of the corporation are meeting to discuss how ...

[vicotolentino]

The top managers of the corporation are meeting to discuss how they will compete in their chosen markets and how they will attract and satisfy customers. These managers are discussing ________.
 
  A) the business model
  B) strategy
  C) their competitive advantage
  D) core competencies

Question 2

Procedural fairness while implementing changes is especially important when ________.
 
  A) the organization is facing intense competition
  B) the employees have participated in the decision-making process
  C) the employees perceive the outcome as negative
  D) the environment in which the business operates is dynamic
  E) the employees are resisting the change due to group inertia

[Christopher]

Answer to Question 1

Answer: B

Answer to Question 2

C
Explanation: C) One way organizations can minimize negative impact is to make sure change is implemented fairly. Procedural fairness is especially important when employees perceive an outcome as negative, so it's crucial that employees see the reason for the change and perceive its implementation as consistent and fair.