The purpose of the Committee on Political Education (COPE) is to ...

[ssal]

The purpose of the Committee on Political Education (COPE) is to support politicians who favor organized labor.
 
  Indicate whether this statement is true or false.

Question 2

Elvira wants to hire three new customer service representatives. She is considering using a measure of EI to help select her new employees. Explain what EI is and how it could be useful to Elvira for the job that she's hiring for.
 
  Include the reasons why she should not depend entirely on the EI measures for her selection.
  What will be an ideal response?

[amit]

Answer to Question 1

Answer: TRUE

Answer to Question 2

Emotional intelligence (EI) is a person's ability to (1 ) be self-aware (to recognize his/her own emotions when he/she experiences them), (2 ) detect emotions in others, and (3 ) manage emotional cues and information. People who know their own emotions and are good at reading emotional cuesfor instance, knowing why they're angry and how to express themselves without violating normsare most likely to be effective. One implication from the evidence on EI to date is that employers should consider it a factor in hiring employees, especially in jobs that demand a high degree of social interaction. Elvira is hiring for customer service, which requires a great deal of social interaction. Elvira should also consider that EI is hard to measure and is very vaguely defined so she should not entirely depend on EI measures for her selection.