Answer to Question 1
A
Explanation: A) Rational decision-making model refers to a decision-making model that describes how individuals should behave in order to maximize some outcome. It relies on a number of assumptions, including that the decision maker has complete information, is able to identify all the relevant options in an unbiased manner, and chooses the option with the highest utility.
Answer to Question 2
Individuals in organizations make decisions, choices from among two or more alternatives. Individual decision making is an important part of organizational behavior. But the way individuals make decisions and the quality of their choices are largely influenced by their perceptions. Decision making occurs as a reaction to a problem. That is, a discrepancy exists between the current state of affairs and some desired state, requiring people to consider alternative courses of action. In addition, one person's problem is another person's satisfactory state of affairs. Awareness that a problem exists and that a decision might or might not be needed is a perceptual issue. Every decision requires a person to interpret and evaluate information. A person's perceptions determine which information is relevant and which is not. Throughout the entire decision-making process, perceptual distortions often surface that can bias analysis and conclusions.