Percy Collins works as a life advisor at an insurance firm and ...

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Percy Collins works as a life advisor at an insurance firm and often looks for constant admiration from his manager every time he sells a policy.
 
  He also feels that he is the best at his work and no other advisor in his company has the ability or the skills to sell the amount of policies that he can. During meetings and team-building exercises, colleagues often find him rude, distant, and antagonistic. What categories according to the Big Five model and other personality traits are Collins most likely to be characterized by?
  What will be an ideal response?

Question 2

Job satisfaction leads to employee's organizational citizenship behavior (OCB).
 
  Indicate whether the statement is true or false

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Answer to Question 1

Collins is narcissistic. The fact that he has overconfidence in himself and looks for excessive admiration makes him a narcissist. Narcissists have a grandiose sense of self-importance, require excessive admiration, have a sense of entitlement, and are arrogant in nature. Collins also scores low on agreeableness according to the Big Five Factor Model. His colleagues see him as rude, distant, and antagonistic. People low on agreeableness are known to be cold and disagreeable.

Answer to Question 2

TRUE
Explanation: Job satisfaction leads to employee's organizational citizenship behavior (OCB). One reason is trust. Research in 18 countries suggests that managers reciprocate employees' OCB with trusting behaviors. Individuals who feel their coworkers support them are also more likely to engage in helpful behaviors than those who have antagonistic coworker relationships.