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Author Question: Human beings are simple in nature and, thus, simple, universal principles explain all kinds of ... (Read 196 times)

jace

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on: Jul 6, 2018
Human beings are simple in nature and, thus, simple, universal principles explain all kinds of organizational behavior.
 
  Indicate whether the statement is true or false

Question 2

A common characteristic of service jobs is that they ________.
 
  A) need substantial interaction with an organization's customers
  B) offer much higher pay in comparison with other non-service jobs
  C) have fewer working hours than other jobs
  D) require very little job knowledge compared to other jobs
  E) provide more perks and benefits to employees
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
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Christopher

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Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE
Explanation: Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Since human beings are not alike, the ability to make simple, accurate, and sweeping generalizations is limited.

Answer to Question 2

A
Explanation: A) The common characteristic of service jobs is substantial interaction with an organization's customers.


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