A manufacturing company compares information about the number of units produced in a shift with the number of hours worked in that shift and monitors the production hours lost due to equipment downtime on a weekly or monthly basis.
This is an example of ________ control.
A) individual-level
B) market mechanism
C) feed-forward
D) operational task
E) strategic-level
Question 2
Which of the following is true for operational task control?
A) It uses only qualitative performance measures instead of quantitative measures.
B) Operational task control measures apply to the whole organization rather than to a single department.
C) The performance measures for this type of control are standard throughout the organization.
D) Frontline supervisors, mid-level managers, and their superiors are involved in operational task control.
E) It focuses on long-term organizational goals rather than short-term objectives.
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