________ challenges are problems with solutions that can be found ...

[aabwk4]

________ challenges are problems with solutions that can be found if enough subject knowledge is used.
 
  A) Adaptive
  B) Complex
  C) Social
  D) Technical
  E) Arbitrary

Question 2

Which of the following is a desirable strategy, according to Kotter's model of change management?
 
  A) The manager must have faith that workers will automatically see the connection between the new behaviors and improved performance.
  B) The manager must plan for long-term rather than short-term success and set benchmarks accordingly.
  C) The manager must communicate through all available channels and use two-way dialogue and repetition effectively.
  D) The manager must formalize the organization structure to form a hierarchical, functional structure.
  E) The managers must avoid gathering a coalition of supporters as it may create misunderstanding between employees.

[shewald78]

Answer to Question 1

D

Answer to Question 2

C