A(n) ________ is a situation that is not clearly defined, is complicated, or is changing rapidly.
A) paradox
B) dilemma
C) ambiguity
D) trade-off
E) conflict
Question 2
Which of the following characterizes the work done by senior managers?
A) They work individually with workers and focus on managing their performance and teamwork.
B) They focus on the interrelated organizational issues that the company faces.
C) They guide frontline workers in understanding and applying strategy to their day-to-day work.
D) They are required to work with non-management workers to manage a project or a problem-solving team.
E) Along with the team leaders, they work one-on-one with individuals who get the day-to-day technical work done.
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