Author Question: When a manager introduces the idea that change is necessary by suggesting that an impending crisis ... (Read 82 times)

Haya94

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When a manager introduces the idea that change is necessary by suggesting that an impending crisis is likely, he/she is using an approach called:
 
  A) unfreezing.
  B) doomsday management.
  C) first-order change.
  D) second-order change.

Question 2

Refer to Table 11.1. Students' committee behavior is an example of:
 
  A) prosocial behavior.
  B) reciprocity-based behavior.
  C) a distributive orientation.
  D) organizational citizenship behavior.



softEldritch

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Answer to Question 1

B

Answer to Question 2

D



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