When a penalty is imposed because of a specific undesirable ...

[yoooooman]

When a penalty is imposed because of a specific undesirable behavior, this can be referred to as ________.
 
  A) extinction B) punishment
  C) positive reinforcement D) negative reinforcement

Question 2

Discuss the following statement: Turnover is a behavior that needs to be managed but not necessarily reduced or eliminated.
 
  What will be an ideal response?

[dlook33]

Answer to Question 1

B

Answer to Question 2

There are certainly costs to turnover, such as the costs of hiring and training replacement employees. In addition, turnover often causes disruptions for existing members of an organization; it may result in delays on important projects; and it can cause problems when employees who quit are members of teams.

Although these and other costs of turnover can be significant, turnover can also have certain benefits for organizations. First, whether turnover is a cost or benefit depends on who is leaving. If poor performers are quitting and good performers are staying, this is an ideal situation, and managers may not want to reduce levels of turnover. Second, turnover can result in the introduction of new ideas and approaches if the organization hires newcomers with new ideas to replace employees who have left. Third, turnover can be a relatively painless and natural way to reduce the size of the workforce through attrition, the process through which people leave an organization of their own free will. Attrition can be an important benefit of turnover in lean economic times because it reduces the need for organizations to downsize their workforces. Finally, for organizations that promote from within, turnover in the upper ranks of the organization frees up some positions for promotions of lower-level members.