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Author Question: The actual words contained in a message represent about how much of the total deliverable message ... (Read 93 times)

geoffrey

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The actual words contained in a message represent about how much of the total deliverable message content?
 
  A) 7 B) 38 C) 93 D) 55

Question 2

Mallory needs to inform her staff that their insurance benefits are changing. As she prepares her strategy for presenting the information, she is considering the best communication channel to use to inform the staff of the coming change.
 
  Which communication channel would deliver only
  about seven percent of her total message?
  A) Phone B) Third-party dialogue
  C) Written memo D) Face-to-face conversation



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elyse44

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Answer to Question 1

A

Answer to Question 2

C





 

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