This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Cognitive dissonance occurs when employees are expected to express feelings that are at odds with ... (Read 68 times)

melina_rosy

  • Hero Member
  • *****
  • Posts: 531
on: Jul 7, 2018
Cognitive dissonance occurs when employees are expected to express feelings that are at odds with how they are actually feeling.
 
  Indicate whether the statement is true or false

Question 2

Which of the following would NOT contribute to organizational effectiveness?
 
  A) excellent quality assurance procedures
  B) quality employee retention programs
  C) superior customer relations processes
  D) high prices for all goods and services


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

iman

  • Sr. Member
  • ****
  • Posts: 334
Reply #1 on: Jul 7, 2018
Answer to Question 1

FALSE
Explanation: Emotional dissonance occurs when employees are expected to express feelings that are at odds with how they are actually feeling.

Answer to Question 2

D


melina_rosy

  • Member
  • Posts: 531
Reply 2 on: Jul 7, 2018
Great answer, keep it coming :)

dantucker

  • Member
  • Posts: 346
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Elderly adults are at greatest risk of stroke and myocardial infarction and have the most to gain from prophylaxis. Patients ages 60 to 80 years with blood pressures above 160/90 mm Hg should benefit from antihypertensive treatment.

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

Though Candida and Aspergillus species are the most common fungal pathogens causing invasive fungal disease in the immunocompromised, infections due to previously uncommon hyaline and dematiaceous filamentous fungi are occurring more often today. Rare fungal infections, once accurately diagnosed, may require surgical debridement, immunotherapy, and newer antifungals used singly or in combination with older antifungals, on a case-by-case basis.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Compression Occurs in vertebrae subjected to extreme stresses, as when one falls and lands on his or Compression Occurs in vertebrae subjected to extreme stresses, as when one falls and lands on his or
Expected and Unexpected Reinforcers Expected and Unexpected Reinforcers
It is important for new employees to know the location of all fire extinguishers. (C) Sweep the area ... It is important for new employees to know the location of all fire extinguishers. (C) Sweep the area ...
Review Cognitive Changes over the Adult Years Review Cognitive Changes over the Adult Years
The transition between steps usually occurs at a temperature that would not interfere with cold ... The transition between steps usually occurs at a temperature that would not interfere with cold ...
Keeping your feelings to yourself may increase your stress level Keeping your feelings to yourself may increase your stress level
Video: Coronary Heart Disease Animation

For a complete list of videos, visit our video library