This topic contains a solution. Click here to go to the answer

Author Question: Cognitive dissonance occurs when employees are expected to express feelings that are at odds with ... (Read 17 times)

melina_rosy

  • Hero Member
  • *****
  • Posts: 531
Cognitive dissonance occurs when employees are expected to express feelings that are at odds with how they are actually feeling.
 
  Indicate whether the statement is true or false

Question 2

Which of the following would NOT contribute to organizational effectiveness?
 
  A) excellent quality assurance procedures
  B) quality employee retention programs
  C) superior customer relations processes
  D) high prices for all goods and services



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

iman

  • Sr. Member
  • ****
  • Posts: 334
Answer to Question 1

FALSE
Explanation: Emotional dissonance occurs when employees are expected to express feelings that are at odds with how they are actually feeling.

Answer to Question 2

D




melina_rosy

  • Member
  • Posts: 531
Reply 2 on: Jul 7, 2018
Gracias!


Dominic

  • Member
  • Posts: 328
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

Fewer than 10% of babies are born on their exact due dates, 50% are born within 1 week of the due date, and 90% are born within 2 weeks of the date.

For a complete list of videos, visit our video library