Author Question: Formalization drives up operating costs. Indicate whether the statement is true or ... (Read 59 times)

Yolanda

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Formalization drives up operating costs.
 
  Indicate whether the statement is true or false

Question 2

Which one of the following is consistent with a simple structure?
 
  A) High formalization. B) High horizontal differentiation.
  C) High centralization. D) None of the above.



ttt030911

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Answer to Question 1

FALSE
Explanation: Formalization results in lower operating costs, once rules have been developed.

Answer to Question 2

C



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