________ is the process by which a person, group, or organization ...

[ericka1]

________ is the process by which a person, group, or organization transmits some type of information to another person, group, or organization.
 
  A) Communication
  B) Encoding
  C) Transmitting
  D) Queuing

Question 2

According to Senge, ________ involves creating an ongoing frame of reference that all the organization's members use to frame problems or opportunities and that binds them to an organization.
 
  A) developing systems thinking
  B) building a shared vision
  C) using complex mental models
  D) practicing personal mastery

[thall411]

Answer to Question 1

Muchas Gracias

Answer to Question 2

B

[ericka1]

Thanks for the timely response, appreciate it

[ttt030911]

Excellent