Bruce is a middle manager who is in the running for an upper management position. During an interview with the hiring committee, he pays the most attention to an older gentlemen who seems to command a great deal of authority.
Bruce watches the man's changes in facial expressions during his responses and modifies his answers accordingly. Bruce does not pay attention to or make eye contact with a woman on the end who is quiet and not as well dressed. It turns out that the woman on the end has the most authority in the hiring process and did not care for Bruce's lack of eye contact. She decided the team would keep searching for the right candidate. Bruce failed to ________.
A) tap the source of functional power
B) control the interview agenda
C) build a coalition
D) recognize who holds power
Question 2
Managers use all of the following political tactics to increase their individual power EXCEPT ________.
A) controlling the agenda
B) recognizing who has power
C) making unilateral decisions
D) building coalitions and alliances
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