Managers attempt to create and sustain highly effective work groups by doing all of the following EXCEPT ________.
A) limiting actual performance
B) raising potential performance
C) creating process gains
D) eliminating process losses
Question 2
Jack Jones heads a team of automobile designers at A-One Automotive. The team was formed to present new car plans to local dealers to get their input.
Although the workers are capable of excellent performance, the presentations are disorganized and the local dealers are often kept waiting unnecessarily. This is an example of a group whose ________.
A) potential performance is below its actual performance
B) actual performance is below its potential performance
C) actual performance is below its realistic performance
D) realistic performance is below its optimal performance
Question 3
________ occur when the organization's activities are divided among the group's members and their inputs are subsequently combined into a product or output.
A) Production problems
B) Allocation issues
C) Coordination problems
D) Procedural ramifications
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