Many auto shops that promise oil changes in 30 minutes or less ...

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Many auto shops that promise oil changes in 30 minutes or less assign one person to put the car on the lift, a second to drain the old oil, a third to put in new oil, and a fourth to be sure the other jobs have been done and to check the other
 
  lubricants. This method of breaking down a job into these various elements is known as ________.
  A) time and motion studies
  B) simplification and specialization
  C) job enlargement
  D) job enrichment

Question 2

Both ________ attempt to overcome some of the problems that arise when jobs are designed according to the principles of scientific management.
 
  A) job enlargement and job enrichment
  B) job design and job rotation
  C) job simplification and job specialization
  D) job management and job motivation

[raenoj]

Answer to Question 1

B

Answer to Question 2

C

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TYSM

[covalentbond]

Excellent