The Board heard about something called upward communication and wants to know what means you are using to promote this. You explain that you:
a. always remind employees of who knows best, which is you, of course.
b.
tell employees to always follow the precisely prescribed channels for communication.
c.
clearly delineate roles and responsibilities.
d.
have focus meetings and an open-door policy.
Question 2
The Board asks you to demonstrate different ways in which your leadership of the firm has been effective.
You begin by discussing your vision for the firm which focused on seamless, integrated customer service and the way you have worked on making this a part of the organization. In your mind, this demonstrates which core task of leadership?
a. development of future leaders
b. d
emonstrating strong, individual leadership skills
c.
a ferocious desire to achieve outstanding results
d.
your concern for upward communication
e.
development and clear articulation of organizational purpose
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