Author Question: Call centers that service customers for firms like software and computer hardware companies are ... (Read 154 times)

crobinson2013 · **on:** Jul 7, 2018

Call centers that service customers for firms like software and computer hardware companies are increasingly using employees in India to staff the telephones. This is an example of ________.

A) outsourcing
B) offshoring
C) downsizing
D) international staffing

Question 2

Third-country nationals hold citizenship in three countries.

Indicate whether this statement is true or false.