Author Question: Jeff is a manager at a paper mill. He has received a grievance from a group of employees who are ... (Read 107 times)

magmichele12 · **on:** Jul 7, 2018

Jeff is a manager at a paper mill. He has received a grievance from a group of employees who are union members. The grievance claims that a plant rule barring employees from eating during unscheduled breaks is arbitrary and unfair.

What should Jeff most likely do?
A) Discuss the case privately with the union steward.
B) Agree to make informal changes to the rules.
C) Examine the grievants' personnel records.
D) Make special arrangements with grievants.

Question 2

Which of the following supervisory behaviors would be examples of the Mutual Reward Theory?

(a) consistent work environment, (b) opportunity to learn, (c) employee participation in matters that affect their work routines, (d) freedom to voice concerns without being stifled, (e) all of the above.