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Author Question: Which of the following refers to the use of written rules and procedures to standardize operations? ... (Read 72 times)

jwb375

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on: Jul 7, 2018
Which of the following refers to the use of written rules and procedures to standardize operations?
 
  A) horizontal differentiation
  B) formalization
  C) socialization
  D) vertical differentiation

Question 2

A core competence in ________ management can allow an organization quickly to discover and respond to customer needs.
 
  A) financial
  B) human resource
  C) materials
  D) marketing


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Briannahope

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

D


jwb375

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Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

alexanderhamilton

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Reply 3 on: Yesterday
Excellent

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