Which of the following is a primary measure of the effectiveness of an OD program?
a. stability of the OD effort
b. maintenance of innovation within the system
c. development of a quality improvement program within the organization
d. all of the above
e. answers a and b
Question 2
Which of the following terms refers to the conformity that emerges when like-minded people reinforce one another's tendencies to interpret events and information in similar ways?
A) groupthink
B) devil's advocacy
C) social loafing
D) satisficing
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